As we’ve moved
into the electronic age, the ability to interact with customers has become increasingly
strategic. Some may argue that the internet, e-mail, PDAs and other electronic
devices are no more strategic than your telephone or normal mail, however, very
few companies understand how to maximize the benefit of these new electronic channels.
This is why “User Strategy” exists!
We take your business
objectives, your electronic channels and make them work efficiently for your customers.
We’re not just talking usability, human-computer-interaction, marketing
psychology and design here, were talking simply about understanding the economics
of good channel design and implementation, driven by the needs and desires of
your customers. This is the Customer Value Exchange, the ability to create and
receive value through profitable customer interactions.
Who
are we? User Strategy is part of The Kingstone Group of Companies,
established in 1985. Our core team has extensive experience in customer interaction
and user-led strategy with the average industry experience exceeding 20 years.
However, our team extends to beyond our own boundaries, employing the expertise
of global independent experts in top customer interaction and strategic fields
of study. We have PhD researchers and statisticians, renowned authors and e-Commerce
specialists from around the globe, along with the expertise of working with some
of the world’s biggest companies. Who are we? We are the voice of your customer
and what is missing in your customer relationship strategies…
How
does this help my company? Customers pay for and use your products
and services, but if they can’t get to the information or services they
need, end of story. So at US we focus on connecting your customers with your business
in the most efficient manner to achieve increased revenue and profitability.
Please use the link below if you wish
to contact us with any enquiries about our company info@aapm.info
Operational
Cost Control Dubai, September 4th-8th, 2004 Advanced
Sales and Channel Management Dubai, November 6-10th, 2004 Networking Institute of Certified E-Commerce
Consultants Asia chapter annual networking event, sponsored by User Strategy Ltd
Central Conference Centre, 6;30pm, October 22nd, 2004 read
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